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Common queries answered

Frequently asked Questions

We offer Canada Post shipping.

Shipping and handling usually takes 1 to 2 weeks before sent in the mail. We use regular mail to send your package but you will receive electronic access to your gallery not long after the purchase.

You can return your QR Awards Gallery 15 days after receiving, as long as it is sealed and unused. You will get a full refund.
Awards, trophies, medals, and any other product that is not the QR Awards Gallery, are final sales and can’t be returned. 

Just send us a note as soon as possible and if the item has not been shipped we will send it to the new address provided.

If your chosen option includes tracking, you will be able to use Canada Post tracking services to track your order.

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We ship worldwide.

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